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Nest Mini (Speaker) not announcing Nest Doorbell (Battery)

dericyu924
Community Member

Just bought a Nest Doorbell (Battery), installed and works fine but I have a Nest Mini Gen2 (Speaker) that is connected to the same WiFi home network but I don’t get any visitor announcement. The Indoor Chime option is greyed out and I cannot turn it on. What to do?

3 REPLIES 3

SteveT1
Community Specialist
Community Specialist

Hi there,

 

Thanks for reaching out. Let's get this sorted out. A few questions: Is your Nest Mini in the same home as the Nest Doorbell (battery)? Are your personal results turned on?

 

You can check these articles below for more info:

Regards,

Steve
 

SteveT1
Community Specialist
Community Specialist

Hi there,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know.


Thanks,
Steve

aatienza
Community Specialist
Community Specialist

Hey dericyu924,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

I appreciate the help, Steve.

 

Thanks,

Archie