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Nest Outdoor Camera Cable Replacement

Robert_653
Community Member

The cable going to the camera from the power block has lost some insulation due to sun damage. About two feet of cable has lost insulation. How do I replace this cable?

6 REPLIES 6

Brad
Community Specialist
Community Specialist

Hi there,

 

I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. I would love to look into this further for you.

 

We will be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started. Please let me know if you need any further assistance!

 

Best Regards,

Brad.

I would like to get repaired  or replaced

Hi fletchercilla,
 

Thanks for reaching out. Let’s check this out — could you fill out this form and let me know once you’re done?

 

Looking forward to your response.
 

Thanks,

JT  

Juni
Community Specialist
Community Specialist

Hi there,

 

I wanted to follow up if you are still in need of any help. If so, please fill out the form above.
 

Regards,

Juni

Dan_A
Community Specialist
Community Specialist

Hey there fletchercilla,

 

Do you still need help with your device? If so, kindly fill out this form.

 

Best,

Dan

LovelyM
Community Specialist
Community Specialist

Hello fletchercilla, 

We haven't heard from you in a while, so we'll be locking this thread if there's still no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread here in the Community.

Cheers,
Lovely