09-16-2022 05:25 PM
If nest cameras are more stable using the 2.4 ghz network why does it automatically connect to the 5.0 ghz network? How do I select a network for my Nest Hello and Nest Cam? My Nest Hello and Nest cam are offline at least 40 percent of the day on the 5 ghz network.
09-17-2022 01:45 PM
When adding google nest cam it didn't let me choose between 2.4 or 5Ghz
So I created a separate WiFi SSID just for cameras and set this to 2.4Ghz from router/wireless access point. So cameras are forced to connect as 2.4Ghz only.
09-19-2022 08:12 PM
How do you make it just for cameras? I have a guest wifi network set to 2.4 ghz. How do I make the cameras join it?
09-19-2022 11:16 PM - edited 09-19-2022 11:17 PM
Hi folks,
Good question! If your router has a dual band WiFi frequency you get both 5 GHz and 2.4 GHz WiFi network. Your Nest camera recommended router settings are the 2.4 GHz WiFi frequency. If you have a guest network that’s 2.4 GHz, you need to join your Android or iPhone to that WiFi network. Then update the WiFi settings of your Nest camera.
Have a look at this article and let us know if you need more help: Change camera and doorbell WiFi settings.
Thanks,
JT
09-23-2022 10:05 AM
Hey all,
I wanted to check in and see if you managed to see JT's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.
Best regards,
Jake
09-26-2022 03:04 PM
Hi there,
Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.
Best regards,
Brad