cancel
Showing results for 
Search instead for 
Did you mean: 

Nest Wifi network

CDFagan
Community Member

If nest cameras are more stable using the 2.4 ghz network why does it automatically connect to the 5.0 ghz network?  How do I select a network for my Nest Hello and Nest Cam?  My Nest Hello and Nest cam are offline at least 40 percent of the day on the 5 ghz network.

5 REPLIES 5

qapnguyen
Community Member

When adding google nest cam it didn't let me choose between 2.4 or 5Ghz

So I created a separate WiFi SSID just for cameras and set this to 2.4Ghz from router/wireless access point. So cameras are forced to connect as 2.4Ghz only.

 

 

How do you make it just for cameras?  I have a guest wifi network set to 2.4 ghz.  How do I make the cameras join it?

janthadeus
Community Specialist
Community Specialist

Hi folks,

 

Good question! If your router has a dual band WiFi frequency you get both 5 GHz and 2.4 GHz WiFi network. Your Nest camera recommended router settings are the 2.4 GHz WiFi frequency. If you have a guest network that’s 2.4 GHz, you need to join your Android or iPhone to that WiFi network. Then update the WiFi settings of your Nest camera. 

 

Have a look at this article and let us know if you need more help: Change camera and doorbell WiFi settings.
 

Thanks,

JT

Jake
Community Specialist
Community Specialist

Hey all,

 

I wanted to check in and see if you managed to see JT's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad