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Nest Wired Camera connection issues

kcorp11
Community Member

I was trying to connect my nest wired camera to the Google home app and have tried all the troubleshooting steps even doing a factory reset to it but it does not seem to connect. I have been trying to connect it to the app and the light is a slow blinking blue which it seems it is trying to connect but does not show up as a device in the Google home app. How should I go about connecting it?

1 REPLY 1

ByronP
Community Specialist
Community Specialist

Hi kcorp11,

 

Thank you for posting here in the community. I'm sorry that you are unable to connect your Nest Camera Wired to the Google Home App. I really appreciate the effort to troubleshoot your issue. But don't worry; let's work together to find a solution.

 

I would like to check some information for further assistance:

 

  1. How far is the device from the router?
  2. What error message do you see at the moment of pairing?
  3. Have you tried to restart your router?

 

Please keep me posted. I'll look forward to your response.

 

Regards,

Byron