10-04-2021 05:50 PM
When I try to install this I open my google nest app and scan the code but it says install in google home, when I go to my google home account it says install in google nest. I can’t find any information on how to solve this. Thanks for any help
10-05-2021 02:24 PM
Same thing for me.
10-15-2021 01:15 PM
Hi there,
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue.
Please let me know if you need further assistance.
Best Regards,
Brad.
10-20-2021 06:11 PM
SO? it still does not work.
10-15-2021 01:56 PM
The new Nest Battery Camera does not show up in the Nest app with the other cameras and doorbell.
10-21-2021 08:58 AM
Thank you for your feedback on this issue, I fully understand the frustrations of not having your new Nest Cams in the Nest App. I can imagine having to use two different apps at the moment is quite daunting, and could lead to frustration.
However, the new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. A Nest Aware subscription applies to all of your cameras, speakers, and displays in the same home structure. Thank you for your continued patience, and support. I am more than happy to assist you further with this inquiry if you wish. Please let me know.
Best Regards,
Brad.
11-03-2021 02:54 PM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.
10-21-2021 04:08 PM
I see that is the end of buying these devices for me.