cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest battery doorbell

GrandmaDonna13
Community Member

I live in Missouri and I got message on my battery nest doorbell "doorbell not working due to extreme temperature".  It is -1

4 REPLIES 4

EmptyNester
Gold Product Expert
Gold Product Expert

Hello, Yes, nest has documented the fact that charging of the battery is not possible under 32F.  Here is the support article.

https://support.google.com/googlenest/answer/11830989?hl=en

janthadeus
Community Specialist
Community Specialist

Hey GrandmaDonna13,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

 

Thanks for the help here, EmptyNester and Emerson.

 

Best,

JT

EmersonB
Community Specialist
Community Specialist

Hello everyone,

 

@GrandmaDonna13 I just wanted to bump this thread and to check if you're able to read what EmptyNester has shared. Don't hesitate to give us an update here or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

 

Thanks for answering EmptyNester.

 

Regards,
Emerson

janthadeus
Community Specialist
Community Specialist

Hi there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Best regards,

JT