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Nest cam (battery) poor night vision

JohnF
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: Ross W R 

 

The night vision on my new nest cam (battery) is very poor.  The photo attached is of my back yard and workshop (upper right).   Very disappointed in this night video.   

 

 

9 REPLIES 9

Johnward1816
Community Member

Agreed. Just installed two cameras over the weekend and am not pleased with the night vision. My Nest doorbell does a much better job than these new cameras. Going to look into buying additional IR lights to mount below the cameras. 

Cleofus
Community Member

I, too, am deeply disappointed by the useless night vision on my brand new Nest cam (Battery).  Take a look at my driveway - it's a perfectly clear night, but the camera makes it look like there's pea soup fog!  Can anyone offer a potential remedy - or do you guys think I have a hardware issue?

Screenshot_20210912-102017.jpg

 

mdr2
Community Member

Yep, that video quality is pretty unacceptable by today's standards.

harts
Community Member

You have light issues buddy. Look at the circles towards the upper area. Those are called Lens Flares. Happens a lot in photography. Could be simply bouncing light off of the car below. You probably won’t be able to see it if you look with your own eyes. Regardless, something in it’s view is bouncing light.

Cleofus
Community Member

Notice that. It was because of the IF bouncing off the flared out portion of the Wasserstein anti-theft mount.  Cut that off and reflection is gone.  But night vision is still bad.

Joharred
Community Member

I had posted in another thread about vast improvement two nights ago with night vision. Then last night.. dark and almost useless. Tonight it started off dark and useless and then poof, the screen flashed and the night vision was superb. I have the moment of transition from good to bad recorded on nest aware. Come on google.. what’s going on?

Naka
Community Member

So disappointed. Shoulda read the reviews on this issue before i purchased but this is unacceptable. For a camera this expensive night vision shouldnt be an issue. 👎🏻👎🏻👎🏻

harts
Community Member

Yeah I’m glutton for punishment apparently. I’m so stubborn with my OCD that the system has to match, so went with the battery camera. Wasn’t until I get in installed, in a place that was hard to reach, then realized I couldn’t record 24/7 with my expensive yearly subscription unless it’s plugged in. Kinda defeats the purpose of the recording, because it misses events. Scroll back manually and see what you find.

Also, the battery plug is a horrible angle… Why is it angled forwards???? I would rather it not stick out. That was an educated idiot with that design. They tried to make it tooo “fancy.” Focus on making the product better to set you apart. If the hardware and software is garbage, then I don’t care what it looks like.

The Nest Hello is also horrible. Actual good quality on everything, but people could break into your house, move everything out before it’ll notify you there’s anyone there. Shoulda went with Alexa but don’t really want Lex Luther (serious look at Jeff Bezos)  covering my automation. Pass…

acire123
Community Member

Same issue here... unacceptable and practically useless at night. I can't even distinguish my own face!