Nest cam battery

[G44]

Hi just switched internet provider and can’t reconnect camera with the six digit code? Don’t have qr code

[MplsCustomer]

@G44

Google Nest does not make it easy to change Wi-Fi settings, so they recommend setting the network name (SSID) and password on your new router/modem to the same values used on your old router/modem. If you can't do that, then you need to remove the camera from your Google Home app or Google Nest app while you are still on the old Wi-Fi network, do a factory reset, and then reinstall it (https://support.google.com/googlenest/answer/9223711?hl=en).

[janthadeus]

Hi folks,

Checking in — did you get a chance to try the suggested steps provided by MplsCustomer? If so, how did it go? Let me know if you need more help.

I appreciate the help, MplsCustomer.

Thanks,

JT

[janthadeus]

Hey G44,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,

JT

[janthadeus]

Hi there,

Just checking in to make sure that you saw my response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.

Best,

JT

[G44]

It was replaced!!!

[janthadeus]

Hey there,

Gotcha, glad to hear! To make sure, do you have other questions or concerns?

Regards,

JT

[EmersonB]

Hi everyone,

@G44 we're bumping up this thread to make sure that everything is covered and to check if you still need any help. Let me know if you have any additional questions from here.

Thanks for lending a hand, MplsCustomer and JT.

Best,
Emerson

[janthadeus]

Hi there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for chiming in, Emerson.

Best,

JT