Nest cam quit picking up my dog barking

[Pthib]

My nest cam used to pick up my dog barking and now it no longer will capture that sound nor send me a notification

[aatienza]

Hey Pthib,

I’m sorry you’re having trouble with this. No worries, we'll check this out. When did it start happening? Has anything changed in your environment? Is the Airplane or Do Not Disturb mode turned off or on? Did you not receive any push or email notifications? Also, have you checked your spam folder?
 

Thanks,

Archie

[janthadeus]

Hi Pthib, 

I want to check if you still need help. Don't hesitate to reach back if you do.

Best,

JT

[janthadeus]

Hi there, 

It's me again. Just wanted to jump in here to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Regards,

JT