My nest cam completely stopped working, it said it couldn’t connect to Wi-Fi, now it won’t connect to the app, I’ve tried to contact Google to stop my subscription and possibly get some help finding out what the issue could be and can not find a phone number and when I try to contact them through the help center it won’t go to the help page, and before they say it’s due to the weather it stopped working in November and I’ve been this long trying to get some help! 😡
Thank you for bringing up the concern you're experiencing, I would love to look into this further for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.