Nest camera….4 apple devices with nest app. 2 phones 2 pads. Can not access on one phone.

[Ashepherdson]

If all devices are logged in using the same account info but only one won't connect, suspicion is there is either a setting on the phone blocking the connection, or it simply needs to be rebooted.  Try rebooting first and see if that clears it up! 

[Rqw]

Got it.  Thanks all

[Brad]

Hi there, 

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue. 

• Do you still need help with this issue?
• What other troubleshooting steps have you done thus far?

Please let me know if you need further assistance. 

Best Regards, 

Brad.

P.S Thanks for your help, Ashepherdson!

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.