12-07-2022 08:22 PM
I have my cameras set up to notify me when it detects movement. My cameras only notify me about 1 out of 20 times. What do I do to fix this?
Answered! Go to the Recommended Answer.
12-15-2022 09:26 AM
I got the cameras hung and it is working great now. I believe what was happening is I was not allowing enough time between each time I walked in front of the camera. Which I like because I don’t get multiple notifications about one incident. Thanks for the help though
12-08-2022 09:15 AM
If you have the Google Nest Camera (Battery) operating on battery power, then it is in "Idle" mode most of the time, and--in our experience--slow to wake up to detect and record an event, and may not wake up at all.
You could try increasing "Wake-up sensitivity" in your cameras' settings.
We have our camera plugged in all the time with the optional power cable, and it does a good job of detecting events during the day, but not so good at night. It's comparable--plugged in--to our older Google Nest cameras.
12-11-2022 04:16 PM
Hi folks,
I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue. If you have other questions and concerns, feel free to let me know.
I appreciate the help here, MplsCustomer.
Thanks,
JT
12-14-2022 09:02 AM
Hi there,
Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.
Best regards,
Brad
12-15-2022 09:23 AM
Hi there,
Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.
Best regards,
Brad
12-15-2022 09:26 AM
I got the cameras hung and it is working great now. I believe what was happening is I was not allowing enough time between each time I walked in front of the camera. Which I like because I don’t get multiple notifications about one incident. Thanks for the help though
12-15-2022 09:29 AM
Hey there,
I am relieved to hear that this has been resolved for you! We'll be locking and closing this thread. If you still need assistance with this issue, feel free to start a new thread.
Best regards,
Brad