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Nest camera projector

Guytou
Community Member

I just change rooter and i can not install my camera with google home it dosen't saw it and didn't ask for pass word when i'm trying, before it is working.

1 Recommended Answer

MplsCustomer
Bronze
Bronze

@Guytou 

Did you remove your camera from the Google Home app while you were still on your old Wi-Fi network, and then, if necessary, perform a factory reset before trying to reinstall it on your new Wi-Fi network?

https://support.google.com/googlenest/answer/9223711

https://support.google.com/googlenest/answer/9252162

Another possibility--Google Nest's first recommendation--is to set the network name (SSID) and password on your new router/modem to the same values used on your old router/modem. We did this a couple of years ago, and did not have to update any of our Google Nest devices.

View Recommended Answer in original post

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@Guytou 

Did you remove your camera from the Google Home app while you were still on your old Wi-Fi network, and then, if necessary, perform a factory reset before trying to reinstall it on your new Wi-Fi network?

https://support.google.com/googlenest/answer/9223711

https://support.google.com/googlenest/answer/9252162

Another possibility--Google Nest's first recommendation--is to set the network name (SSID) and password on your new router/modem to the same values used on your old router/modem. We did this a couple of years ago, and did not have to update any of our Google Nest devices.

The problem is solved 

thanks for the help