Nest camera wont work with already enabled gsuite accounts

[Jumbotest]

I bought a nest camera and it is trying to creat some account migration of my “personal” email account to a gsuite account, yet my accounts are already gsuite accounts and so it fails.

So apparently I am unable to use a nest camera if i have a gsuite email. Please fix this or i will return the device and find a camera which isnt so convoluted to set up and use.

[MplsCustomer]

@Jumbotest 

I'm just another Google Nest customer, but I suspect Google Nest is NOT going to change this. We've been Google Nest customers since 2019, and I don't think Google Workspace (gsuite) accounts have ever worked with the Google Home app, and with Google Nest products.

Their migration Help topic says: "Google Workspace accounts are set up by businesses or organizations to access different Google business productivity tools. At this time, you can't use a Google Workspace account because the account data is managed by your organization. We recommend you migrate your Nest account to a personal Google Account. If you don't have one, create a new Google Account."

https://support.google.com/googlenest/answer/9297676?hl=en&sjid=124229427944640982-NC#zippy=%2Cerror...

Google Nest's 5/30/2024 reply on this post also says that Google Workspace accounts are not supported for Google Nest:

https://www.googlenestcommunity.com/t5/Apps-Account/G-suite-accounts-not-supported/m-p/613022

[Jumbotest]

thanks for the link, I saw that one as well previously, its pretty absurd this is a requirement. I'm kind of glad it seems Google is restricted from accessing this data while using a Gsuite account due to privacy. There should be no need to register another account or permissions for enabling a camera. This is just a privacy over reach business decision. I'll be returning the camera and buying something else.

[luciaaa]

Hi, Jumbotest,

We're sorry to see you go. I truly appreciate you sharing your thoughts and experiences. Your feedback is invaluable to us. We hope we can change your mind in the future.

Best regards,

Ana