I have a new Nest doorbel that i have successfully set up. It show up in the home app but it wont announce on my Nest Hub (1st gen).
after some research i wanted to change some settings for announcements for the doorbel but the settings on my Home app only show “General” (name, house, space, spoken announcements) and “uncouple nest”. There should be more settings?
i can ipen the video stream fine on my ipad and iphone fine but when i open it on my Nest Hub it says Video Stream not available.
Can anybody help me?
Is your Nest Hub in the same Google Nest "home/structure" as your Google Nest Doorbell (Battery) in the Google Home app?
You should be able to turn on "Visitor announcements" for your doorbell using these instructions:
I don't know how Google Nest arranges its screens in Dutch, but your screen doesn't show much.
If you click on the "More" icon (the three dots in the upper right corner), what do you get?
If you get very little, then, as just an American customer, I don't know what's going on.
@Zwets thanks for posting here in the community. Let's see what we can do here. To know more about this issue, we wanted to get the information about what MplsCustomer is asking. Are your Nest Hub and Nest Doorbell on the same home structure through your Google Home app? Also, I noticed that you have a different interface than the usual settings page of Nest Doorbell. Try reinstalling your Google Home app.
Keep us posted.
I appreciate the help, MplsCustomer.
Do you still not have access to all your Settings for your battery doorbell in the Google Home app? And has Support really been unable to explain why? And has deleting and reinstalling the Google Home app failed to resolve the problem?
If we go to Settings for our battery camera in the Google Home app, we get the options shown below; I would think you should get something very similar for your battery doorbell. And if we select "Device information", we get a screen similar to the one you posted.
As just another Google Nest customer, I am out of ideas. I don't know why your doorbell is not displaying the Settings it should display.
You could try contacting Support starting with this link: https://support.google.com/googlenest/gethelp
Have you tried updating the Google Home app, or deleting and reinstalling it?
Thanks for getting back to us. Let’s see what’s going on. Are you viewing the right home structure your devices are connected to? Could you check if you have multiple home structures?
Here’s how to check if you have more than one home structure:
Also, have a look at this article on how to Stream your security camera using your Google Nest display.
Let me know how it goes.
Just checking in on this conversation. Do you still need assistance with this inquiry? Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.
Thank you for your help here, JT and Emerson!