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Nest doorbell 2nd generation Europe

KevinKo80
Community Member

Hi All,

My nest doorbell 1st generation constantly goes offline and than back online. Also the doorbell suddenly gongs and keeps going, without anyone pressing the doorbell. It almost caused fire in our house.

 

Therefore I want to replace the doorbell by a new one, but as i heard of the 2nd generation doorbell, is it already deliverable in Europe ( Belgium).

Would be stupid to buy the first generation when there's a second generation doorbell, of the second generation will be released soon in Europe.

Thank you for the response.

 

Kevin

4 REPLIES 4

EmptyNester
Gold Product Expert
Gold Product Expert

Hello, I'm an end user like you except I'm here in the U.S.  With all due respect to Google I can't recommend the newer doorbells because they only work on the Google Home app which still has many limitations compared to the older NEST app.  You may want to consider a doorbell from another company that is officially supported in your country.   I bought the new Google Doorbell and ended up returning it and buying a used one from an Ebay seller and I'm very happy.   

Lance_L
Community Specialist
Community Specialist

Hi KevinKo80,

 

Thanks for posting. We love that you're excited, but we don't have any news to share about the Nest Doorbell (wired, 2nd gen) availability in Belgium. However, both the Nest Hello and the Nest Doorbell (battery) are available in the Google Store.

 

You can follow the steps here if your doorbell is offline.

 

Thanks, EmptyNester, for your insights. Our team is working hard to deliver the best experience for our users; we'll take this as feedback.

 

I hope that helps.

 

Best,

Lance

Lance_L
Community Specialist
Community Specialist

Hello KevinKo80,

 

I wanted to follow up and see if you still needed help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Regards,

Lance

Juni
Community Specialist
Community Specialist

Hello there,
 

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Best,

Juni