Nest doorbell batteries

[Carl3]

Installed and  camera worked for 10 min but did not send notification to phone. Then it Went offline. Deleted the device in Google home. Reset internet and nest wifi. Reset and then did a factory reset of doorbell. When through the add device a few times. It when as far as connecting to wifi successfully. In the final setup ( something went wrong). Repeated the entire process 3 times with same results

[EmersonB]

Hello Carl3,

Thanks for posting here in the community and I'm sorry to hear if you're having trouble adding your Nest camera to the Google Home app. To confirm, do you see any error messages? What is the light status of your Nest camera?

Give these steps a try:

• Move your Nest camera near to your Wifi router during set up.
• Make sure your Nest camera has a pulsing blue light during set up.
• For your reference, here's the link on how to properly reset your Nest camera to the factory default.

Keep us posted.

Thanks,
Emerson

[EmersonB]

Hi Carl3,

I'm dropping by to ensure that everything is covered here. I hope that the information sheds some light on the issue. If you have other questions and concerns, feel free to let me know.

Regards,
Emerson

[aatienza]

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

I appreciate the help, Emerson.

Thanks,

Archie