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Nest doorbell (battery) has stopped notifying smart speakers

zappb
Community Member

I recently bought the Nest doorbell (battery), and initially it worked really well. Now, however, after a couple of weeks it has stopped notifying the smart speakers in my house when the doorbell is rung.

All phones associated with our Google Home account are notified, but the smart speakers have stopped announcing that the doorbell has been rung?!

None of the smart speakers have do not disturb set or anything like that, and I've checked all the settings of the doorbell itself and can't see anything that says it's set to notify phones but not smart speakers etc.

So I'm at a bit of a loss as to what has happened - and how to resolve it? We've already missed the door a few times because our phones are on silent and the smart speakers haven't alerted us...

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.