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Nest doorbell battery release tool not working

Not applicable

Hi,

 

I can’t seem to get my release tool to work get the doorbell off so I can charge the battery. It’s the flat release tool which goes seems like it goes under the doorbell. Help!

1 ACCEPTED SOLUTION

Not applicable

Thank you!!! Found it 🙂

View solution in original post

5 REPLIES 5

MplsCustomer
Bronze
Bronze

On our Google Nest Hello Doorbells, the pin release tool is inserted on the bottom, but the first install video on this page, at 3:35, shows the flat release tool is inserted on the TOP of the new Google Nest Doorbell (Battery):

https://support.google.com/googlenest/answer/10732535?hl=en&co=GENIE.Platform%3DAndroid

Not applicable

Thank you!!! Found it 🙂

Brad
Community Specialist
Community Specialist

@Sfam19

 

I am relieved to hear that your issue is resolved!

 

@jcbless11

 

Please reach out to Support for a replacement. 

 

Best regards,

Brad.

aatienza
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.

 

Thanks,

Archie

jcbless11
Community Member

The darn thing broke. Where can I get it replaced. A small screwdriver will not work.