07-17-2024 03:48 PM
Doorbell stopped locking into mount.
07-21-2024 11:25 AM
Hi @Mahwahisnextdoo,
Thanks for posting in the community. I understand how frustrating it must be to have your Nest Doorbell not lock into its mount properly. This can be a real inconvenience. To better understand and pin down the issue, I'm going to ask some questions:
Could you post a picture of your doorbell as well to see exactly what the issue is?
Please keep me posted. Thank you.
Best Regards,
Mario.
07-21-2024 11:37 AM
I have the battery model. My friend used a tweezer to pull out the little bump on the back top portion of the doorbell. Now it clicks in.
07-21-2024 11:46 AM
HI @Mahwahisnextdoo,
Great to hear! I'm glad you were able to resolve the issue with your Nest Doorbell. If you have any other questions or encounter similar problems in the future, feel free to reach out to the community or contact Google Nest support for further assistance.
Best Regards,
Mario.