10-02-2023 02:12 PM
I’ve had my nest doorbell, cam installed for about a year and suddenly the doorbell chime stared to hum and knocker was vibrating. Each time I try to reinstall/connect all I get is the hum on the doorbell and no power in the doorbell. Suggestions?
10-02-2023 04:59 PM
This is Google Nest's checklist on doorbell issues:
https://support.google.com/googlenest/answer/9317473
You could also check whether the wiring for your chime puck has come loose.
10-05-2023 03:40 PM
Hello RobgL,
Thanks for reaching out here in the Community. To know more about this issue, I’d like to confirm, what is the light status of your Nest Doorbell? Do you have the battery type? In case you do, have you tried charging it inside your house? Don't hesitate to post your update here.
I appreciate the help, MplsCustomer.
Best,
Emerson
10-05-2023 03:43 PM
Hi, it’s wired. I will be checking the transformer next as nothing is working so far.
10-07-2023 03:41 PM
Hi RobgL,
I appreciate your update. What is the light status of it? Have you checked your transformer? Don't forget to check the wires at the back of your Nest Doorbell if there's any damage. Let us know how it goes.
Regards,
Emerson
10-07-2023 05:17 PM
haven’t had anyone in yet. Hopefully next week.
pill post when I find out more information
thanks
rob.
10-10-2023 03:18 PM
Hey RobgL,
Sure thing! We'll wait for your update here.
Thanks,
Emerson