06-09-2024 06:06 AM
This is my first time charging the Nest Doorbell (battery), it's only been in use for a few weeks.
In the Google Home app, it keeps saying "charging slowly". It was charging for 3 hours and only went from 15% to 17% battery when it's supposed to be fully charged in 4 hours.
I'm charging it indoors so temperature is not an issue.
I have tried:
- the charging cable that came with the doorbell
- different charging cables that I use for my phone
- using a 5W wall charger bloc
- using a 15W adaptive fast charging bloc (the doorbell didn't come with a charger, only the cable)
- factory resetting the doorbell
It's still charging slowly...very frustrating.
06-12-2024 12:51 PM
Hi @h4ngpt,
Thanks for posting here in the community. I appreciate your efforts in taking those steps. I'm sorry to hear your Nest doorbell is charging slowly.
Here are a couple tips to check:
Keep me posted.
Best regards,
Melany