Nest doorbell connected to different account

[Coder007]

Need help with doorbell

I have connected my Nest doorbell wired account to old Neat account which is not connected to my google account. Everything was working good for a day then it started to migrate my account to google. I followed the steps and successfully migrated my nest account to google. Now I can no longer connect my doorbell to the new migrated account. It says the doorbell is connected to a different account. I tried factory rest that also didn’t work. It’s very frustrating and I need your support.

thanks!

[MplsCustomer]

@Coder007 

I'm just another Google Nest customer. I'd suggest contacting Support starting with the link below. I can't follow what has happened in your case, since it's not possible to install the 2nd Gen Google Nest Doorbell on an old Nest Account on the Google Nest app.

https://support.google.com/googlenest/gethelp

[Jeff]

Hi Coder007,

I just wanted to jump in real fast to see if you saw MplsCustomer's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

[EmersonB]

Hello everyone,

@Coder007, we wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

I appreciate the help, MplsCustomer and Jeff.
  
Best,
Emerson

[janthadeus]

Hey there,

I just wanted to jump in here to make sure that you saw our response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks for the help here, everyone!

Best,

JT