cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest doorbell has a blinking green light, stopped working

Syed_CHI_Aiyaz
Community Member

My near doorbell stopped working and now it has a flashing green light. It does not connect to my internet, and it also stopped as a regular doorbell. I tried resetting from the back reset button, I tried connecting to my laptop through USB and it still is a blinking green light. What do I do?

I have this one for the last 4-5 years and this is the first time I have had a blinking green light issue. 
thanks! 

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@Syed_CHI_Aiyaz 

I've seen other posts about a flashing green status light on the Google Nest Hello Doorbell, but Google Nest does not document what it means:

https://support.google.com/googlenest/answer/9268073?hl=en&sjid=9012323978298582659-NC#zippy=%2Cgoog...

For a factory reset, you have to press both the reset button and the doorbell button:

https://support.google.com/googlenest/answer/9252162?hl=en&sjid=9012323978298582659-NC#zippy=%2Cnest...

I tried this and it doesn’t work. Time to call Google and see if they can provide a replacement. 

thanks for your response though. 

Hello folks,

 

@Syed_CHI_Aiyaz, thanks for reaching out here in the Community. How's it going? Were you able to reach our support team? In case you have an update you know where to find us.

 

I appreciate your response, MplsCustomer.

 

Regards,

Emerson