Nest doorbell is peeling

[lRonaldl]

A couple of days ago i noticed my nest hello's coating starting to flake/peel now i am wondering on how to get this solved as its well within warranty. Ive also seen some threads on this community where the reps step in to solve it.

Sincerely Ronald

[MplsCustomer]

@lRonaldl 

If your Google Nest Hello Doorbell is within the 1-year warranty period, you could try contacting Support for a replacement, starting with this link:

https://support.google.com/googlenest/gethelp

Two of ours started to peel after the 1-year warranty period, so we bought silicone "skins" on Amazon.

[EmersonB · Accepted solution]

Hi everyone,

@lRonaldl, I'm sorry to hear about your experience on your Nest Doorbell. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

I appreciate the help, MplsCustomer.

Regards,

Emerson

[EmersonB]

Hello lRonaldl,

I wanted to follow up and see if you were able to fill out the form? Let me know if you have additional questions.

Best, 
Emerson

[EmersonB]

Hey lRonaldl,

We haven't received your form — were you able to fill it out?

Regards, 
Emerson

[Princesss]

Hey there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Best,

Princess