Nest doorbell peeling

[mjflynn]

Hello. I recently noticed my Nest hello doorbell peeling on the front. I was surprised to see this, but noticed that many other people are experiencing the same issue. My doorbell is definitely not under warranty anymore. But, I would like to see if I could get it replaced. The doorbell is obviously outside, but doesn’t get much sun and/or rain. Does anyone know who I can contact to explain this issue to? Thanks 

[MplsCustomer]

@mjflynn 

Since Google Nest says they "cannot" replace peeling doorbells that are past the 1-year warranty, we bought silicone "skins" on Amazon to cover the peeling shards on two of our Nest Hello Doorbells.

[EmersonB]

Hello everybody,

@mjflynn, I'm sorry to hear about your experience on your Nest Doorbell. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

I appreciate your response, MplsCustomer.

Regards,
Emerson

[Jonicat]

Very displeased that you are rendering my dropcams useless in 2024 without any exchange offer.  

the majority of my cameras are branded nestcam. Are these still safe?

[mjflynn]

Thanks for your response. I just completed the form. 

[Jonicat]

I guess I need to do more homework cause I’m not sure what form you’re speaking of.  

it really sucks when you buy a product that is still working and the manufacture decides when you can no longer use it.  

I’m looking forward to some sort of a rebate on replacement product that they are rendering obsolete

[EdmondB]

Hey everyone,

@Jonicat, I’m sorry to hear you’re having trouble with this. We'd be happy to take a look at this for you. Please fill out this form with all the needed information. If you have Dropcam and still haven’t gotten the replacement, you can check this link to contact our Google Store support team.

@mjflynn, We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. If you have any questions or concerns, let us know.

Best,

Edmond

[EdmondB]

Hi everyone,

@Jonicat, we got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there, as this thread will be locked after 24 hours.

Best,
Edmond

[Jonicat]

Same issue here.   My doorbell camera is not exposed to any harsh conditions.  I. E. Always in the shade and protected from the elements