Nest doorbell rings outside?

[Cab1]

Just had adt install the nest doorbell. Two questions: why does it chime OUTSIDE at the device itself? That makes no sense. 

And I'm using the nest mini for inside doorbell audio as the device wasn't compatible with my digital doorbell transformer (when wired it kept ringing non stop). The question:  the nest mini will chime once the doorbell is pressed.  But if you press the doorbell repeatedly, the nest mini does not chime repeatedly... which can be a problem if you don't happen to hear the doorbell the first time someone presses the button outside. 

Any thoughts on these two questions? 

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?

Best Regards, 
Brad

[Cab1]

Sure.  My post explains the issue. No one has responded at this point.  If you have thoughts and advice please share it.  Thanks.  

[Brad]

@Cab1

That is how the Doorbell works I'm afraid. You are more than welcome to provide your feedback on the issue in the app if you wish to send it forward.

Best regards,

Brad

[aatienza]

Hey Cab1,

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Thanks,

Archie