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Nest doorbell video being blocked

AnnieT
Community Member

My next door neighbor uses a video jammer to jam my security cameras. They are now jamming my Nest doorbell video when someone walks up to my house. Thankfully, I can hear the doorbell ring, but I’m not alerted of sound or motion. Is there a solution. I’ve contacted the police, but was told I need proof. Is there anything I can do to make the video work?

4 REPLIES 4

MelbaDT
Community Specialist
Community Specialist

Hey AnnieT, 

 

Sorry to hear about your experience and thanks for reaching out to the Google Nest Community. 

 

I'm afraid that in cases like this, there's really nothing much that we can do as this needs to have the police department involved. It's best to reach out to them again and work out what needs to be done so this can be resolved. 

 

Best, 

Melba

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

AnnieT
Community Member

Yes, I would like assistance, if there is a solution. When a delivery is made whether it is FedEx, UPS, or a Prime truck, my next door neighbor s uses a Wi-Fi jammer to block the doorbell video for 90 seconds to 2 minutes.  

Brad
Community Specialist
Community Specialist

@AnnieT

 

I am afraid we cannot help you further with this issue. Please continue to work with the Police in the case. This thread will now be locked.

 

Best regards,

Brad.