09-25-2022 12:39 AM
Hi all
I have the Google nest doorbell. Has worked well up until the point I had to recharge it and remount. I’ve tried to mount it back onto the bracket as per the instructions however it won’t click back into place at all. It does nothing. I’ve seen a few posts here saying it’s poorly designed and a common issue. How do I fix this?
09-25-2022 09:10 AM
You may have to contact Google Nest Support for a replacement. You're right; others in this forum have reported similar issues with mounting or unmounting their Google Nest Doorbell (Battery). Some have even had their doorbells just fall off their mount.
09-30-2022 08:05 AM
Hey folks,
Oh no! I'm sorry to hear that. Could you fill out this form and let us know once you're done?
I appreciate the help, MplsCustomer.
Thanks,
Archie
09-30-2022 03:28 PM
I’ve completed the form.
10-04-2022 04:55 PM
Hey langton087,
We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Also, please be advised that this thread will be locked after 24 hours.
Thanks,
Archie