Thank you for your reply. When I was filling out the form, the drop down menu did not list the wired doorbell option (I wonder why?) so I picked the battery operated one as I thought it was close enough. I checked the link that you provided and did not find anything that would help me solve my problem. Something has changed in the app or software and I now have a doorbell camera that is no good to me. It worked fine one day and the next day I went to check it (while on vacation) and I could not see my step in front of the door and the walkway any longer. Yes the camera is two years old and is the Nest Home app.
It worked fine until last week. I tried to set up a new zone and still not get the camera to scan to my step and walkway as it was set up for the first two years of operation.
