07-23-2022 12:04 PM - edited 07-23-2022 12:05 PM
We have reset it and at first gave us the nc030 now its saying nc023 something about the wifi and its not connecting keeps saying offline please help we keep hitting dead ends.
07-27-2022 12:54 PM
Hey there,
I am terribly sorry to hear that you're having this issue! I would love to assist you with this issue. If you are having issues with your Nest Cam or Nest Doorbell, I would suggest that you first start by restarting it.
Restart: Keeps all your settings, and it should reconnect to the same Wi-Fi network. This is helpful if it ever becomes frozen, has trouble reconnecting to the internet, or isn't working normally.
Best regards,
Brad
07-31-2022 04:36 AM
Hi folks,
I appreciate the help @Brad. Checking in to see if you have further concerns about your Nest Doorbell? Feel free to update this thread, and we're happy to assist you further.
Thanks,
Steve
08-01-2022 04:38 AM
Hi there,
We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Regards,
Steve