12-23-2022 04:52 PM
Does anyone know where to buy the Google nest Hello Metal Wall Plate?
Contacted Google support and was extremely disappointed with their response.
Apparently because I am out of the warranty period, there is nothing the Google team could do to help. If it was within the warranty period, they could have helped, but I was pointed to "googling third part sellers" to which I have found many cases, but not the wall plate itself.
Any suggestions would be great and thanks!
12-24-2022 10:15 PM
Hi Scottbrittain31,
We’re sorry to hear that. This is definitely not the experience we want you to have. Let check other options for you — could you fill out this form and let me know once you’re done?
Looking forward to your response.
Thanks,
JT
12-28-2022 04:17 PM
Hey there,
We haven't received your form. Were you able to fill it out? Do you still need help?
Regards,
JT
12-31-2022 04:34 PM
Hi there,
We got the form you've submitted — thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.
Best,
JT