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Nest hello wired video doorbell clip on walplate broke.

nintendosaga84
Community Member

I recnetly moved that had to remove my nest hello wired doorbell from my old house and the metal clip plate broke and i can not find a replacement anywhere. That is the plate that the doorbell clips to not a mount. when inside the nest all the setup screen just calls it a wall plate. any info on a replacement would be greatly apreciated.

3 REPLIES 3

SteveT1
Community Specialist
Community Specialist

Hi there,

 

Thanks for reaching out. While the outside mounting kit for the Nest Hello isn't sold separately, we'd like to check for other options. Could you fill out this form so we can check this with our team? https://bit.ly/3haKtLX

 

Let us know once you're done.

 

Cheers,
Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

Jumping in to check if you've seen my response. Have you had the chance to fill up the form? If you have other questions and concerns. Feel free to let me know.

 

Thanks,
Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.

 

Regards,
Steve