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Nest indoor camera - I need to get the 6-digit code off the back of the camera. I am not near it.

bneagle
Community Member

I have a Nest Indoor Camera in my Florida home.  Its been great for several years.  This week, I left that home to come to Massachusetts for the summer, but neglected to reconnect the camera to wifi after I installed new wifi router.  I have the serial number of the camera but need to 6 digit code on the back.  Can Nest get me the 6 digit code if I give them the serial number?

1 Recommended Answer

bneagle
Community Member

Thanks. I appreciate your time and expertise. It's not the answer I was looking for, but I get it. 

View Recommended Answer in original post

6 REPLIES 6

Rubes
Gold Product Expert
Gold Product Expert

Unfortunately not. You will need physical access to the camera to get that code or if you have the original box the information may also be inside there but without one of these two options, unfortunately nothing can be done.

bneagle
Community Member

Thanks. I appreciate your time and expertise. It's not the answer I was looking for, but I get it. 

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

 

Thanks for the help, Rubes!

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

bneagle
Community Member

I’ve learned that there is no way of getting the 6-digit code without seeing the camera.  This is a closed issue.  

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.