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Nest indoor camera stopped recording, I just get pictures

Tcarro
Community Member
  • I use to be able to watch a video when motion or sound was detected but now I just set a still picture.   I tried checking settings but I don’t see anything about changing to video record.  I didn’t change anything and it used to record..  I even reconnected to wifi, thinking that might be the problem but it didn’t work.  How do I get it to record video again instead of still pictures?
3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.