Nc4100gb camera won't power on stopped working basically dead submitted a warranty claim heard nothing back it just said working on case for you an in progress , now nothing any help much appreciated camera just over 12 months old an is now useless is there an email or any way to contact Google
I'd suggest either following up with any email correspondence you may have received (as long as it's not a no reply email), or contact support and tell them the case reference you already have open.
Checking in — how’s it going? Were you able to speak to our support team regarding your request? If so, how did it go? Let me know if you need anything else.
A senior supervisor is calling me today I spoke with a lady two days ago as the camera is discontinued she told me it would be a refund for the camera as they cannot replace it,so I will hopefully find out today what the process is on how to obtain this . Hopefully it's straightforward as I've been passed to 3 people now .I will update with an out come thaks fo replying
Happy to hear that! I appreciate the gesture. It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
