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Nest outdoor CAMERA Stopped Working

Letslookyounger
Community Member

I have read several other people’s cameras stopped working in the last month.  Mine also stopped on Feb 21, 2022 with no power showing but the outlet has power. 
No one has had a reply as to what the issue is with all our cameras this past month nor how to fix them. 
is this 3-4 year the lifespan of these cameras and they just stop working and its a coincidence we all have non functioning cameras at once? 

9 REPLIES 9

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Best Regards, 

Brad.

B-rit
Community Member

I do

Dizzzott
Community Member

mine stop working as well about the same time. I have tried everything and just won’t work. What gives?

Brad
Community Specialist
Community Specialist

@Drizzzott

 

Have you tried to Restart your device? And if that didn't worked, have you tried to Factory Reset the device?

 

Best regards,

Brad.

B-rit
Community Member

I've only had mine for about a year, and it just stopped. I have 2 others that are working just fine. Same thing. Outlet has power. Randonly just stopped. I need help

Brad
Community Specialist
Community Specialist

Hey folks.

 

I would suggest that y'all reach out to Support for further assistance. I have no way to troubleshoot this issue on my end in these forums.

 

Best regards,

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

GarrettDS
Community Specialist
Community Specialist

Hey folks, 
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

Have a great day,
Garrett DS