Nest outdoor camera lens fell off

[Martinezeli1]

After some rain and light winds I found my lens cover on the ground with chips in it. 

[aatienza]

Hey Martinezeli1,

Oh no! Could you send us a photo of what's happening so I can take a closer look? Also, when and where did you purchase your Nest Cam Outdoor? Are you in the same country where you bought it?

Thanks,

Archie

[aatienza]

Hey Martinezeli1,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hey Martinezeli1,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie