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Nest outdoor camera wire rotted

spawn026
Community Member

Anyone have their plug rot down to the bare wire from the weather? If so, how did you repair it. These are supposed to be weather resistant but my plugs are flaking off. I called support and even though this is a safety hazard, they wouldn't provide support because it's out of warranty. The damage is on the camera side so the only way option I was given was to buy two new cameras at full price.

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1 REPLY 1

Brad
Community Specialist
Community Specialist

Hey there,

 

Thank you for your patience. I am sorry to hear that you are having this degradation with your power adapter! If you are seeking a replacement, please first fill out this form so we can collect some important information from you. Once the form is submitted, you will have your case number. Please be aware that this thread will be locked. 

 

Best Regards,

Brad.