Nest outdoor cameras stopped working

[P4STLCommunity]

Spoiler

2 nest outdoor cameras stopped working

I charge them and that didn’t work. I reset them according to directions and that did not work. Now what?

[aatienza]

Hey P4STLCommunity,

Oh no! I'm sorry to hear that. Could you tell us when it started happening? Were there changes made with the setup, settings, and/or app of the Nest camera? What's the status light of your cameras? Also, are the cameras paired to a Nest Account?

You can follow this link on how to Restart or factory reset Nest camera or doorbell.

Thanks,

Archie

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,
Archie

[aatienza]

Hi there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie