Nest versus Google Home Cameras for Downloading Video Clips - Non-Event Related

[DavidKP]

I have been using the Nest cameras for years and am able to download clips for any area that is within my video history.

With Google Home cameras you can only download video clips for events, while you can watch the video history.  This is WRONG!  This needs to be fixed so anything in the video history can be downloaded to a clip.

I had bear activity in my front yard last night.  Great video but can't download a clip.  This is unacceptable.

Google please fix ASAP.

[DP707 · Accepted solution]

💯% needed. The activity/event detecting AI is ridiculously bad. We paying customers should have the option to adjust any start/end duration to export. 

[EmersonB]

Hi everyone,

@DavidKP and @DP707, thanks for reaching out here in the Community. We understand that some of the features of the Nest app are not available in the Google Home app and we don't have any news to share about applying those features to the Google Home app. We're always looking for ways to improve and we'll take it as feedback. I'd suggest you send feedback about your concern using this link to let the Google Engineering team know about your concern. While they won't respond directly back to you, this is the best way to let them know about this. Please let me know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.
  
Best,
Emerson