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Nest wired doorbell

Mel29
Community Member

Nest wired doorbell stopped working with the google mini and my iOS phone. Rebooted router and modem. Also did a reset on doorbell. None of that worked. 

3 REPLIES 3

janthadeus
Community Specialist
Community Specialist

Hi Mel29,

 

Thanks for reaching out. We’re sorry to hear that. Let’s sort this out — a few questions: is your Nest Hello doorbell still connected to your Nest app? When did the issue start? Also, what’s the status light of your Nest doorbell?

 

Give these steps a try:

 

  1. Open the Nest app app home icon.
  2. Touch and hold your device's tile.
  3. Tap Settings Nest settings icon > Visitor announcements. This will take you to the Google Home app.
  4. When asked, follow the onscreen prompts in the Google Home app to complete setup.

 Let us know how it goes.

 

Thanks,

JT

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, JT.

 

Thanks,

Archie

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad