I everyone, I have 2 Nest video products. One is a Nest Hello doorbell with a 10-day video history subscription. I've owned this for 2 years now, and just purchased a 2nd gen wired Nest indoor camera. I've been all thru the Nest app and Google Home app, and see no options for anything more than the free 3-hour video history for the indoor camera. This is very frustrating because when I'm at work, I often don't have access to my phone and/or a web browser (seems this camera can't even be accessed from a web browser???) for beyond 3 hours. So I can't rely on this camera to do me any good. What if someone breaks into my house, and I don't see the footage within 3 hours? I'll have no proof, nor any means of saving the footage.
Everywhere in settings for this indoor camera, it says I can upgrade my Nest Aware subscription, leading me to believe that will give me the option to do a subscription with my Nest Hello camera, where I can get more video footage history for this camera, but apparently only first gen devices are applicable to that sort of subscription.
I'm very disappointed with my purchase at this point. If everything relies on you seeing the footage and showing it to authorities within 3 hours if there is a break-in, then this does no good for someone who is away from home, or is asleep when the issue happens.
1. Is there no way to get more than 3 hours of video history?
2. Is there no way to view the footage from a web browser?
3. Is there no way to download the footage locally?
Thanks so much in advance!
