11-25-2023 09:52 AM
please don't buy Google products. I tried with get a replacement 119 Doorbell and Google pull out all excuse in the book and no one can answer only LIES after LIES
Sorry GOOGLE as big company they are, they will nevey be APPLE, customer is ZERO
Please be aware everyone prior to buying any GOOGLE product, I got similar problem and NEST thermostat.
11-25-2023 01:09 PM
I mean, if this post is an example of how you communicated with Google, I wouldn't expect to get too far with them, either. Instead of creating a post to blast Google, which will go into the void as time passes, tell the community what your issues are.
11-25-2023 01:37 PM
Hello everyone,
@SylvainA, thanks for reaching out to the Community. I’m sorry to hear that you’re having issues with the replacement. I’d like to dig deeper into this. Can you share the case ID from your interaction with the support team so I can check what happened?
I look forward to your response.
Best,
Lance