08-05-2023 11:54 AM
Can we find out who the product genius was who decided that you can only connect a plug to the nest cam in one specific direction?
why would anyone, even someone who is temporarily charging the battery, suggest that the charging cable should face outwardly?
why not make it reversible? Why not make it possible to even hide it altogether?
after 3 years, we’re still waiting for the updated hardware version that supposedly incorporated all of our feedback. But looks like that is nowhere in sight. And my hardware is about to be at end of life. Google 1. Consumer 0
Answered! Go to the Recommended Answer.
08-05-2023 01:46 PM
I agree! We've had the battery camera plugged in for 23 month with the optional power cable feeding (awkwardly) towards the FRONT of the camera.
08-05-2023 01:46 PM
I agree! We've had the battery camera plugged in for 23 month with the optional power cable feeding (awkwardly) towards the FRONT of the camera.
08-10-2023 09:11 AM
Hi folks,
Our teams are aware, and we're working on a fix. We'll also take your feedback as an opportunity to learn and to be able to provide a better experience in the future. Feel free to create a new thread if you have more questions or have other concerns in the future.
All the best,
Zoe