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Nestcam outdoor series 1 will not connect. I have the latest nest cam with floodlight which works fi

AlanT23
Community Member

This is frustrating.  I have tried to connect it many times  but it won't fine a connection.  My nest cam with floodlight works  fine, this is the latest version.  Could if be that as it is a series 1, that it is just incompatible with the system. 

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@AlanT23 

The Google Nest Outdoor Camera (we have 3 of them) work in the Google Nest app UNLESS you have "transferred" the camera to the beta "Public Preview" version of the Google Home app.

Your post does not explain why your Google Nest Outdoor Camera is currently disconnected.

AlanT23
Community Member

I don't know why it is not connected. It is on the same WiFi as my other nest cam and when I try and connect it it says it cannot connect. I've tried it closer to the hub but no difference.  As it is about 5 years old I thought ot may have become obsolete. 

@AlanT23 

Are you logging onto the Google Nest app and the Google Home app with the same Google Account and are both cameras in the same Google Nest "home/structure"?  When did you notice your Google Nest Outdoor Camera was disconnected?  Did you make any other changes at that time?