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New NEST battery indoor/outdoor camera not showing on Nest browser page

clodjee
Community Member

I just purchased the new battery indoor/outdoor camera and upon installation just realized it doesn't appear in the Nest browser page. I ONLY check my cameras through the browser so this is a HUGE problem for me.

 
Do you have a fix for that? Will there be a Google browser page soon enough? Or an app for the Mac? Or should I just send the camera (and accessories) back and ask for a refund? Please, let me know what's the best option...
 
Thanks,
 
3 REPLIES 3

mdr2
Community Member

Sadly, the new GOOGLE Cameras do not work with the NEST app on your phone or in the browser on your computer.  Sadly,  there are many more limitations as well with the new cameras.  I returned mine about a week after I got them because of this.

 

The only way you can view the new cameras on your Mac is if you have one of the newer Apple computer that run on the M1 Silicon chip.  And they reason for that is because those computers let you run iPhone apps on the computer.   But  you are still suck with only being able to use the GOOGLE HOME app which has all the limitations.    ..... I can't tell you how disappointed I and many other user reporting in here are about the new cams. 

Brad
Community Specialist
Community Specialist

Hey folks,

 

Wondering if you still needed assistance with this issue? Please let me know!

 

Best Regards,

Brad. 

Brad
Community Specialist
Community Specialist

Hey Folks.

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.