New house with a nest doorbell

[Tplaxen]

Our new house came with a nest doorbell. I reset it to factory settings but I don’t know how to connect it to my Google Home app. Help!

[Rubes]

You’ll need access to the back of the doorbell. There you will find a set up key and QR code that is used to set up the device in the app.

[aatienza]

Hey Tplaxen,

Thanks again for answering and for lending a hand here, Rubes. 

I'm chiming in to check if you have more questions about this. Feel free to let us know by replying back.

Thanks,

Archie

[aatienza]

Hey Tplaxen,

How's it going? Were you able to see Rubes response? Hope that helps.

Thanks,

Archie

[Tplaxen]

I was able to get through to the 800 number and somebody walked me through what I needed to do. The previous owners did not delete they are nest account so that had to be done before I could scan the code on the back of the doorbell.

[SteveT1]

Hi folks,

I'm glad to hear that you got assistance from our support team and thanks for sharing the steps that helped you to resolve your concern.

In the meantime, do you still have other questions and concerns?

Cheers,

Steve

[aatienza]

Hey folks,

As we got our resolution here, I'm going to mark this one as resolved. Please feel free to open up a new thread if you need assistance. 

Thanks,

Archie