The new outdoor camera states it is supposed to record 24/7 when plugged in. Although mine is plugged in it still shows that it is on battery power and not recording 24/7. Yes, I checked the outlet and even used another outlet but still have the same issue. My other (older) outdoor Nest cameras work fine and record 24/7. Like other users on this forum, I have to say that the new Google Home app really sucks compared to the old Nest app.
Any pointers on the wired 24/7 issue would be appreciated.
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue.
Do you still need help with this issue?
What troubleshooting steps have you done thus far?
Have you tried to restart your device if you haven’t already?
If the restart didn’t work, have you tried to do a Factory Reset? This would be a last resort option, but would clear out issues and the device would essentially be ‘brand new’
Please let me know if you need further assistance.